Allergen Awareness - Food Intolerances, Causes and Symptoms

Course Overview

This micro course looks at common food intolerances, their causes and symptoms, and why food handlers need to understand the difference between intolerance, allergy and coeliac disease.

Course Modules

• Food intolerances, causes and symptoms - 70% pass required

System Requirements

Learners need an up-to-date web browser, current video drivers, at least 1 GB RAM and a reliable broadband connection. Course duration is based on video content and does not include loading time or assessment thinking time.

About This Course

The course supports allergen awareness for people working in food preparation, food service, retail, hospitality and catering. It should be used alongside local allergen procedures, menu controls and cross-contamination prevention measures.

For Irish food businesses, it can form part of wider food safety awareness, but it does not replace HACCP training, local allergen controls or supervision.

Using this course in Ireland's hospitality sector

This online course can support Irish hospitality, catering, food-service, retail food and licensed-premises teams. It is useful for induction, refresher learning, documented training records or structured awareness before local instruction.

The course should be matched to the workplace, food operation, customer-facing role, local procedures, supervision arrangements and any practical checks required.

For food, allergen, HACCP and licensed-premises topics, employers should connect the learning to their own food safety management system, allergen controls, hygiene records and service standards.

Phoenix STS presents this VideoTile course with the course information PDF and sample certificate available on this page, so employers can review the content and completion evidence before assigning it.

For food safety and allergen topics, the course should be linked to the business's own HACCP-based controls, supplier information, menu management, cleaning routines and record keeping.

Course information PDF

View or download the course information PDF before enrolling. It summarises the course content, expected duration and assessment information.

Sample certificate

View or download a sample certificate for this online course. The final certificate is issued through the VideoTile platform after the learner successfully completes the course and assessment.

Frequently asked questions

Who is the Allergen Awareness - Food Intolerances, Causes and Symptoms course suitable for?

It is suitable for learners whose role, induction plan or refresher training matrix includes this topic. Employers should decide suitability by looking at the learner's duties, workplace risks and any practical competence needed.

Can this online course stand on its own?

It can provide useful awareness and completion evidence, but it should be supported by local procedures, supervision, practical instruction or competency checks where the topic or role requires them.

What evidence is available before enrolment?

The course information PDF and sample certificate on this page allow managers to review the content and expected completion evidence before assigning it to a learner.

Related online course categories

Continue browsing related Phoenix STS online training categories. These internal links help learners find the most relevant course route for their role or sector.