Principles of Communication
CPD-Accredited Online Training — 75 Minutes — €25.00
Course Overview
When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work.
Course Modules
- Reasons People Communicate — 70% pass required
- Ways of Communicating — 70% pass required
- Identifying Communication Barriers — 70% pass required
- Reducing Communication Barriers — 70% pass required
- Checking Understanding — 70% pass required
- Getting Help With Communication Issues — 70% pass required
- Confidentiality — 70% pass required
Requirements
System Requirements
- Up to date web browser
- Up to date video drivers
- 1GB+ RAM
- Broadband (3Mb+)
Duration
75 Minutes. This is based on the amount of video content shown and is rounded off.
About This Course
When working in the adult social care sector, communicating is essential to develop your understanding of a service user's needs, so you can provide them with the support they require. If the information exchanged is inaccurate or misleading, mistakes can be made which can result in ineffective care and a negative view of the service. Professionals will form many different relationships in their work.
Some will be formal and others more informal. Whoever you are communicating with and whatever the method you use it is essential that you make sure your communication is appropriate and effective. This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Ready to Get Started?
Enrol today and complete your CPD-accredited Principles of Communication training. Certificates available immediately upon completion.
Why Choose Phoenix STS
Ireland's trusted provider of CPD-accredited safety and healthcare training.
Experienced Team
Over 15 years delivering accredited training to healthcare facilities, schools, and businesses across Ireland.
Irish Owned
A proudly Irish-owned company based in Longford, serving clients nationwide with courses tailored to Irish legislative requirements.
Experts in Health & Safety
ISO 45001:2018 and ISO 9001:2015 certified. CPD-accredited training meeting HIQA, HSA, and Irish legislative requirements.