Duty of Care
CPD-Accredited Online Training - 50 Minutes - €31.00

Course Overview
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours.
Course Modules
- The Implications of Duty of Care - 70% pass required
- How Duty of Care Affects Your Work - 70% pass required
- Duty of Care Dilemmas - 70% pass required
- Resolving Dilemmas: Support and Advice - 70% pass required
- How to Respond to Complaints - 70% pass required
Requirements
System Requirements
- Up to date web browser
- Up to date video drivers
- 1GB+ RAM
- Broadband (3Mb+)
Duration
50 Minutes. This is based on the amount of video content shown and is rounded off.
About This Course
A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. Working in the health and social care sector involves working with lots of different people with a variety of needs, dependencies, backgrounds and wishes. As a care worker, you have a duty of care towards all the people you are involved with, during your working hours.
This means you have to employ a reasonable level of care, to ensure they are kept safe from harm, abuse and injury. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.
Using this Duty of Care course in Irish social care settings
This online social care course can support induction, refresher learning and training records for Irish care, support, education and community-service teams. It is useful where a provider wants a consistent awareness module before local policy instruction, supervision or practical skills training.
The course should be matched to the learner's role, the people they support, the service type, local procedures and any practical competence required. Online learning works best when it sits inside a wider training matrix and is followed up by managers or supervisors.
Phoenix STS presents this online course with the course information PDF and sample certificate available on this page, so employers can review the content and evidence before assigning it.
Course information PDF
View or download the course information PDF before enrolling. It summarises the course content, expected duration and assessment information.
Sample certificate
View or download a sample certificate for this online course. The final certificate is issued through the online course platform after the learner successfully completes the course and assessment.
Frequently asked questions
Who is the Duty of Care course suitable for?
It is suitable for learners whose role, induction plan or refresher training matrix includes this topic. Employers should decide suitability by looking at the learner's duties, the people supported, the service setting and any practical skills required.
Can this online course stand on its own?
It can provide useful awareness and completion evidence, but many social care topics also require local policy instruction, supervision, practical training or competency checks. The course should be used as part of a wider training and governance process.
What evidence is available before enrolment?
The course information PDF and sample certificate on this page allow managers to review the course content and expected completion evidence before assigning it to a learner.
Related online course categories
Continue browsing related Phoenix STS online training categories. These internal links help learners find the most relevant course route for their role or sector.
Healthcare online courses
Browse related Phoenix STS online courses in this category.
Social care online courses
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Ready to Get Started?
Enrol today and complete your CPD-accredited Duty of Care training. Certificates available immediately upon completion.
Why Choose Phoenix STS
Ireland's trusted provider of CPD-accredited safety and healthcare training.
Experienced Team
Over 15 years delivering accredited training to healthcare facilities, schools, and businesses across Ireland.
Irish Owned
A proudly Irish-owned company based in Longford, serving clients nationwide with courses tailored to Irish legislative requirements.
Experts in Health & Safety
ISO 45001:2018 and ISO 9001:2015 certified. CPD-accredited training meeting HIQA, HSA, and Irish legislative requirements.
