Licensed Premises Staff Training

Course Overview

The Licensed Premises Staff Training course is designed for all employees working in pubs, bars, nightclubs, off-licences, hotels, and restaurants where alcohol is served. This CPD-accredited programme ensures that staff understand their legal responsibilities under the Intoxicating Liquor Acts and related Irish legislation, helping to promote responsible serving practices and a safe environment for both customers and staff.

Covering topics such as identifying signs of intoxication, refusal of service, age verification, and the consequences of non-compliance, this course equips your team with the knowledge they need to operate within the law and uphold best practice in licensed premises across Ireland.

About This Course

Working in a licensed premises carries significant legal responsibilities. The Intoxicating Liquor Acts 2003 and 2008, along with the Criminal Justice (Public Order) Act 1994, place clear obligations on licence holders and their staff to serve alcohol responsibly and to maintain order on the premises. Failure to comply can result in fines, endorsements on the licence, or even closure orders.

This course covers the key areas that every member of staff in a licensed premises should understand. You will learn how to identify the signs of intoxication, the legal requirements surrounding the service of alcohol to minors, and the correct procedures for refusing service. The programme also addresses the responsible sale of alcohol during events and promotions, and the obligations of door staff and security personnel.

By completing this training, staff will be better equipped to protect themselves, their employer, and the public. A well-trained team reduces the risk of incidents on the premises and demonstrates a commitment to compliance that can be invaluable during licence renewal hearings or inspections.

Who Is This Course For?

This course is suitable for bar staff, waiting staff, managers, door supervisors, off-licence employees, and anyone involved in the sale or service of alcohol in a licensed premises. It is also beneficial for licence holders seeking to ensure their team meets all legal training requirements.