This course covers some of the different ways of communication, how to identify barriers to communication and how to reduce these, making sure the person you are communicating with understands what you are communicating, how to get help with communication issues and much more.
Approved by CPD – Duration 75 mins* – €30.00
|Course||Module Number||Module Name||Pass % Required|
|Principles of Communication||1||Reasons People Communicate||70|
|Principles of Communication||2||Ways of Communicating||70|
|Principles of Communication||3||Identifying Communication Barriers||70|
|Principles of Communication||4||Reducing Communication Barriers||70|
|Principles of Communication||5||Checking Understanding||70|
|Principles of Communication||6||Getting Help With Communication Issues||70|
|Principles of Communication||7||Confidentiality||70|
This course discusses the different ways to communicate and how to remove any barriers that you identify.
This course lasts around 1 and a half hours. This course promotes how to communicate effectively through a range of different methods such as in person as well as on the phone and by email.
Ineffective communication can lead to misleading messages being portrayed to your employees or customers and mistakes can result in ineffective care and a negative review or unhappy customer who will not be back.