This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
Approved by CPD – Duration 50 mins* – €24.00
|Course||Module Number||Module Name||Pass % Required|
|Introduction to Emotional Intelligence||1||What is Emotional Intelligence?||70|
|Introduction to Emotional Intelligence||2||Understanding and recognising emotions||70|
|Introduction to Emotional Intelligence||3||Emotional Intelligence at work||70|
|Introduction to Emotional Intelligence||4||Tips for dealing with emotions at work||70|
Our Introduction to Emotional Intelligence Online Course is designed to provide delegates with a solid understanding of the importance of emotional intelligence in the workplace. We explore what is Emotional Intelligence, how can it help attendees and the organisations they work for.
Emotional Intelligence has the potential to contribute significantly to performance, engagement and success. Emotional Intelligence aids the ability to understand yourself, and others and impacts the way we perceive and express ourselves, cope with challenges, and use emotional information in an effective and meaningful way.
Emotional Intelligence is proven to be a key indicator of potential human performance and development. Having effective levels of Emotional Intelligence allows you to build relationships, to influence people and manage your own and others’ emotions.
Understanding how to motivate yourself, manage stress, inspire the people around you, and live a happy healthy lifestyle is crucial to achieving personal effectiveness.
If you would like further information on our Introduction to Emotional Intelligence Online Course, please contact a member of our team at Phoenix STS Ltd