Handling Information in a Care Setting

Additional Information

For anyone who works in a care environment, it is important to build a positive relationship with care recipients. Confidentiality and the correct handling of personal information are vital for developing trusting relationships and any breach in this trust may result in a care user becoming unwilling to further cooperate with their care provider.

This course provides an introduction to the concept of handling information in care settings. By the end of the course, delegates will understand the importance of secure handling of information and will know how to access support if you have any questions regarding access to information.

The course will cover the important role confidentiality plays in developing trusting relationships with the people in your care and it will define key terms such as ‘need to know’ and ‘consent’. It also touches on the legislation that is in place relating to the handling and storing of information and the obligations each person has under these laws.

If you would like further information on our Handling Information in a Care Setting Online Course, please contact a member of our team at Phoenix STS Ltd