Duty of Care Course

Duty of Care Course


A duty of care is the requirement that all health and social care professionals, and organisations providing health and care services, must put the interests of service users first. This course will give you an introduction to the concept of duty of care, cover how duty of care affects your work, what to do if you come across a duty of care dilemma and where to go for support or advice along with some practical examples of duty of care situations.

Approved by CPD – Duration 50 mins* – €24.00


Course Module Number Module Name Pass % Required
Duty of Care 1 The Course Structure N/A
Duty of Care 2 The Implications of Duty of Care 70
Duty of Care 3 How Duty of Care Affects Your Work 70
Duty of Care 4 Duty of Care Dilemmas 70
Duty of Care 5 Resolving Dilemmas: Support and Advice 70
Duty of Care 6 How to Respond to Complaints 70

Additional Information

This course is useful for all individuals working within the health and social care system.  It is important that all employees in this sector have a thorough understanding of the concept of ‘duty of care’ and how it relates to their day to day work.  Duty of care is not something which staff can choose whether to apply or not – it is a legal condition which all staff must adhere to – both to ensure that they keep those they are working with safe from harm and also that they actively encourage people to remain well.  The concept can be challenging to grasp and can also lead to challenging situations where the individual staff member may struggle with their decision re whether to act or accept something they have seen or heard.  The course therefore explores the topic through a range of practical examples to allow participants to consider what decisions and actions they would have taken in the same circumstances.  Attendees will be equipped with practical solutions and directions as to where further advice and guidance can be sought if they ever find themselves in this situation.  They will also be given an overview of the potential consequences of failing to adequately provide their duty to care.

Why Choose Phoenix STS?

Experienced Team

Irish Owned

Experts in Health & Safety